Last Updated on September 10, 2018
LATE ARRIVALS AND CANCELLATIONS
We require a credit card number to hold all appointments. This may be waived. In the event that you need to cancel your scheduled appointment with us, we do require at least 24 hours notice. In the case of a same day cancellation or if you fail to show up at your scheduled appointment time, you will be charged a $100 fee for your missed service. This is as a courtesy to the staff member, and so that we may possibly accommodate the needs of other clients. However, we understand that emergency situations do arise and we will accommodate you if at all possible.
If you arrive late, the length of your treatment will be reduced to end as scheduled, allowing the provider to take their next scheduled appointment on time. If you must cancel, please call 24 hours in advance to avoid the cancellation fee.
Every effort is made to accommodate your request to see specific staff members but we cannot guarantee that you see the same provider for all treatments.
FINANCIAL POLICIES AND INFORMATION COLLECTED
Because we provide elective cosmetic procedures, the care provided at Aura Aesthetics is not covered by any medical insurance programs, and we do not participate in any such plans.
Some of the content and medical spa services available in our location and on our website require registration. We may collect contact information (including name, phone number, mailing address, e-mail address, etc.). We may use this information to contact you if the need arises and to send you information about our company and promotional material. You always have the right to opt out of receiving such mailings. Your credit card information may be stored by our client management partner, MyAestheticsPro.com. Credit card transactions are handled by our payment processing partner, Vantiv. We reserve the right to change our client management partner or our payment processing partner at any time and without notice so you should check back with us regularly if this is a concern to you. We reserve the right to use the stored credit card information to pay for continuing or recurring memberships, no show / late arrival fees, and outstanding balances on the client’s account.